Service Agreement

This Agreement is entered into between the Client (“You”) and Trace.Direct (“Company”) as of the date of purchase of investigative services.

1. Scope of Services

Company agrees to provide digital forensics tools, scam tracing software, and investigative reporting through its platform. These services are self-serve and are not to be construed as legal representation or recovery services.

2. No Guarantee

Company does not guarantee the recovery of any funds, identification of specific individuals, or legal outcomes.

3. Client Responsibilities

Client agrees to provide accurate information and engage with the platform in good faith. Client is solely responsible for decisions made based on the platform’s reports.

4. Payment Terms

All services are prepaid. No refunds shall be issued once investigation begins or access to proprietary tools is granted.

5. Confidentiality

Company will treat your case details confidentially and in accordance with its Privacy Policy.

6. Indemnity

Client agrees to indemnify and hold Company harmless against any losses or claims resulting from misuse of the platform.

7. Governing Law

This agreement shall be governed under the jurisdiction of the country where the Company is registered (Israel/Canada/Dubai). By purchasing services, Client agrees to all terms contained herein. Contact: compliance@trace.direct