Privacy Policy
Effective Date: [Insert Date]
At Trace.Direct, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
1. Information We Collect
We collect:
- Personal identifiers (e.g. name, email, IP address)
- Case details submitted for analysis
- Technical data (device type, browser, access time)
- Payment and billing information (processed via secure third-party)
2. How We Use Information
We use your data to:
- Provide forensic analysis and reporting
- Improve our platform performance and user experience
- Communicate with you regarding your case and support
- Ensure legal compliance and protect against fraud
3. Data Security
We use encryption, secured servers, and access controls to protect your information.
4. Data Sharing
We do NOT sell your data.
We only share it:
- With third-party vendors essential to the service (e.g. hosting, payment processors)
- If required by law or lawful request
5. Cookies and Tracking
Our site uses cookies to improve performance and enable analytics. You can opt out by adjusting your browser settings.
6. Your Rights
You have the right to:
- Access or update your data
- Request deletion of your data (unless required for legal recordkeeping)
- Withdraw consent where applicable
7. International Users
Your data may be stored and processed in jurisdictions where we or our service providers operate, including Canada, Israel, and the EU.
8. Changes to Policy
We may update this policy periodically. Continued use constitutes acceptance.
Contact Us:
If you have questions, contact us at privacy@trace.direct